Take the risk out of trying new products and unsold items.
Our risk-free 60-day returns policy allows you to order items, try them out, and return what doesn’t sell or you don’t want to keep.
Eligibility:
Return Processing: If you are from the UK or US, and your order meets all of the above requirements, simply complete the returns form below to have your shipping arranged for you free of charge. If you are from another of our regions, please arrange your shipping and process your return from the Order tab of your dashboard.
Refunds: If you have already paid, a voucher will be issued for the value of the returned items to your account once goods are received and verified. If you have not yet paid, the items will be deducted from your final invoice.
This does not affect your statutory rights in connection with faulty items.
Please note that we only offer free returns from the UK and the US. Free returns are not currently available from EU brands.